Terms of Service

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE.BY USING THIS WEBSITE, YOU AGREE TO THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THIS WEBSITE.


Wayô Records, owned by Wayô SARL
19 rue d'Issy, 92100 Boulogne-Billancourt
Registered at Nanterre (SIRET number: 537 438 145 00014)
VAT number: FR 41537438145

Orders:

Orders can be made through the Internet. They are processed by date of order, in the shortest possible delay. Only orders which payments are confirmed can be processed. Basic delay for order processing is 5 to 10 days, but certain orders may require a longer delay. Unless otherwise advised on your side or agreed by both sides, we keep the balance of your order in accordance with the terms described by clause L121-10-3 of the Code de la consommation.

Shipping:

The goods are shipped by parcel through La Poste. Depending on the processing, delivery is as follows:
- Lettre MAX S, tracked and secured (Metropolitan France and DOM) for simple CD: 3 to 5 working days following the validation date of the parcel by La Poste. For the DOM, it may require a few more days.
- Priority and ordinary (no tracking number) secured letter (Europe and worldwide): 5 to 10 working days following the validation date of the parcel by La Poste.

For orders placed after 18h (6PM) from Monday to Thursday (outside bank holidays), the shipping will not happen until the morning of the following day, subject to availability. These delays are only given as a reference.

Returns policy:

In accordance with clause L. 121-20 of the Code de la consommation, the buyer may return the ordered item at their own expense within 7 days, from the day of delivery, for full refund.

Payment method:

Payment can be made at the moment of order by credit card CB - VISA - MASTER CARD through the secured payment module Paygreen provided by Payline, compatible with every other bank in France, Europe and worldwide.
Payment can be made by PAYPAL. For wholesales, please contact the company by the contact form. Shipment will be processed once the payment has been done.

Prices & taxes:

Our prices include all taxes and are in Euros. In accordance with French law, no tax removal is applicable for exportation.
In some countries, customs taxes may be applied at the reception of the parcel, at the expense of the buyer.

Cooling-off period:

In accordance with clause L121-16 of the Code de la consommation, the buyer is allowed to return the ordered products at their own expense within 7 days, from the day of delivery. The products must not have been used and must be returned in their original packaging.