Wayô Records, owned by Wayô SARL
19 rue d'Issy, 92100 Boulogne-Billancourt
Registered at Nanterre (SIRET number: 537 438 145 00014)
VAT number: FR 41537438145
Orders can be made through the Internet. They are processed by date of order, in the shortest possible delay. Only orders which payments are confirmed can be processed. Basic delay for order processing is 5 to 10 days, but certain orders may require a longer delay. Unless otherwise advised on your side or agreed by both sides, we keep the balance of your order in accordance with the terms described by clause L121-10-3 of the Code de la consommation.
All the shipping have a tracking number. Users are required to add their full adress and phone number to receive notifications and have a smooth delivery.
The goods are shipped by parcel through La Poste GLS, or DHL. Depending on the processing, delivery is as follows:
- Delivengo/GLS tracked and secured parcel (Metropolitan France, Europe) 3 to 5 working days following the validation date of the parcel.
- Delivengo/GLS tracked and secured parcel (Rest of the World) 5 to 10 working days following the validation date of the parcel
For orders placed after 18h (6PM) from Monday to Thursday (outside bank holidays), the shipping will not happen until the morning of the following day, subject to availability. These delays are only given as a reference.
In accordance with clause L. 121-20 of the Code de la consommation, the buyer may return the ordered item at their own expense within 7 days, from the day of delivery, for full refund.
Please note there will be no refund for any product returned because of an incomplete or wrong delivery adress. User will have to repay shipping costs if the mistake comes from an incomplete adress.
Payment can be made at the moment of order by credit card CB - VISA - MASTER CARD through the secured payment module Paygreen provided by Payline, compatible with every other bank in France, Europe and worldwide. The Paygreen system is 100% secure and uses the most advanceed 3DS Secure system.
Prices & taxes:
Our prices include all taxes and are in Euros. In accordance with French law, no tax removal is applicable for exportation.
In some countries, customs taxes may be applied at the reception of the parcel, at the expense of the buyer.
In accordance with clause L121-16 of the Code de la consommation, the buyer is allowed to return the ordered products at their own expense within 7 days, from the day of delivery. The products must not have been used and must be returned in their original packaging.